Draft for review - not yet approved
This page was drafted by neo optic from standard wording and has not been checked by Bronzeshield. Please review every statement against how the business actually operates, amend anything that is wrong, then delete this notice and publish the page.
This notice explains what personal information Bronzeshield Lifting Ltd collects through this website, why we collect it, and what rights you have over it.
REVIEW NOTE: confirm the company name, registered address and company number, and add the ICO registration number if the company holds one.
Who we are
Bronzeshield Lifting Ltd, Crayford Mill, Thames Road, Crayford, Kent, DA1 4QH.
We are the data controller for the information described in this notice. If you have a question about it, contact the hire desk using the details on our contact page.
What we collect
When you send an enquiry through this website we collect the details you give us - typically your name, company, email address, telephone number and whatever you tell us about the lift you are planning.
Our web server also records standard technical information such as your IP address, browser type and the pages you visited. This is used to keep the site running and secure.
REVIEW NOTE: if enquiries are forwarded to a CRM, mailing list or any third-party system, that must be named here.
Why we use it, and our lawful basis
We use enquiry details to answer your question, quote for work and carry out any lift you go on to instruct. Our lawful basis is legitimate interests - responding to someone who has approached us about our services - and, once work is instructed, performance of a contract.
We do not send marketing email unless you have asked us to.
How long we keep it
Enquiries that do not lead to work are kept for a reasonable period so we can pick up the conversation if you come back to us, and are then deleted. Records relating to work we have carried out are kept for as long as we need them for legal, insurance and safety purposes.
REVIEW NOTE: replace both of these with the actual retention periods Bronzeshield applies.
Who we share it with
We do not sell personal information. We share it only with the suppliers who help us run the business - for example our website host and email provider - and where we are required to by law.
REVIEW NOTE: list the actual suppliers, and confirm whether any of them are outside the UK.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. You can also object to how we are using it.
To do any of that, contact the hire desk. If you are not happy with our response you can complain to the Information Commissioner's Office at ico.org.uk.